Effective Date: October 1, 2023
At SOUL-OF-NATURE, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Once we receive your item, we will inspect it and notify you on the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original method of payment within 10 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our Refund Policy, please contact us at [email protected].